Refund Policy
Refund Policy
It is very important to Ciccolato Povero that every product leaving the kitchen will be in excellent condition and as fresh as possible. We will take extreme care and pay special attention to the way we prepare the item for delivery. We will not be responsible for shipping delays due to weather, strikes, mechanical failure or any other acts beyond our control.
If the item is not received at your end, we are not responsible to replace or refund the item.
If you have received a damaged package, please get in touch with Cioccolato Povero as soon as possible and return the UNOPENED box back to us for a refund or exchange.
It is very important to Ciccolato Povero that every product leaving the kitchen will be in excellent condition and as fresh as possible. We will take extreme care and pay special attention to the way we prepare the item for delivery. We will not be responsible for shipping delays due to weather, strikes, mechanical failure or any other acts beyond our control.
If the item is not received at your end, we are not responsible to replace or refund the item.
If you have received a damaged package, please get in touch with Cioccolato Povero as soon as possible and return the UNOPENED box back to us for a refund or exchange.